Customizable calendar

Google Calendar’s “appointment schedule” is good, not great

Appointment Slots, the corporate offering, looks dated compared to Appointment Schedule. It’s also a lot less configurable – you can’t add custom question fields, for example, and there’s no way to automatically add a video call.

So, review:

  1. Individual Google Usersvirtually anyone with an @gmail.com email address can pay to upgrade to Individual Google Workspace. This includes the Appointment schedule feature, which compares reasonably well to Calendly.
  2. Google business usersbasically anyone whose company pays for Google workspaceto have access to Appointment slotswhich looks old and is much less customizable.

I won’t pretend to understand why, and I have to imagine that Google intends to eventually offer the higher version to its enterprise customers. For now, however, that’s the state of things: individual users have access to a better system, if they’re willing to pay.

Don’t abandon your Calendly account yet

Calendly would be in serious trouble if Google’s new feature were free. As it stands, Calendly’s free plan is significantly more powerful than the service charged by Google.

That’s not to say Google Workspace Individual isn’t worth $10 a month to you. There’s something to be said for managing everything in one place. Email marketing features and longer Google Meet calls are also compelling.

For appointment booking alone, however, the free version of Calendly will work better than Google’s paid service. It offers similar or better features, and upgrading to a cheaper plan gives you even more. Google might try to kill Calendly one day, but this deal won’t.

Adding these features to the pro version of Google Workspace, though? It would make this conversation much more interesting.


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