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US phones received more than 4.3 billion robocalls in June, according to YouMail

Monthly call volume up 8.5% and back to pre-mix/shake rate

Americans received more than 4.3 billion robocalls in June, marking an 8.5% increase from May. Because May is one day older than June, robocalls actually increased by 13.4% on a daily basis. More specifically, the month of June recorded an average of 144.3 million calls/day and 1,670 calls/second, compared to 127.2 million calls/day and 1,472 calls/second in May.

The rollout of the STIR/SHAKEN regulations a year ago on June 30, 2021 appears to have made little difference overall, as robocall volume in June 2022 was nearly identical to June 2021. US consumers have received 48.3 billion robocalls since the rule was first launched a year ago.

“Now that a year has passed since the nationwide launch of STIR/SHAKEN, we can see that the sharp drop in robocall volumes that many predicted simply has not happened,” said YouMail CEO Alex Quilici. “Robocallers continue to evolve their techniques, and it’s clear that more effort in application, technology, and changing consumer behavior will be needed to keep moving forward.”

These latest numbers are provided by YouMail, a completely free robocall blocking app and call protection service for mobile phones. These figures are determined by extrapolating from robocall traffic attempting to reach YouMail’s millions of active users.

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June’s most unwanted robocall

June’s most unwanted robocall campaign is estimated to have generated tens of millions of robocalls from tens of thousands of different numbers. As in this example, callers appear to be pushing debt reduction or cancellation services. Like many other illegal or fraudulent telemarketing calls, they appear to violate various telemarketing regulations, as they do not identify themselves, do not provide a callback number, and appear to be calling people who have not given their prior consent. . Here is the transcript of the call:

To enroll in any of our programs, including the Cancellation Program or the Hardship Program. You must have more than $5,000 and unsecured debts which are credit card personal loans, medical bills or payday loans. If you have more than $5,000 in unsecured debt and want to speak with a designated agent about your enrollment options. Please press one again, please press one to speak to a live agent to be placed on our do not call list, press five, please make your selection now.

June 2022 Seen big jumps in scams and spam robocalls

In June, more than 400 million more scam and spam robocalls were combined, but about 100 million less notification calls. Combined, there were approximately 2.4 billion probable unwanted robocalls in June, showing how far we still have to go to address the robocall problem.

Type of

Automated call

June estimate

Automated calls

Percentage of robocalls in June

Scams

1.31 billion (+17%)

30% (+2%)

Notice

1.21 billion (-4%)

28% (-4%)

Payment reminders

0.73 billion (-7%)

17% (-3%)

Telemarketing

1.08 billion (+31%)

25% (+5%)

“Winners” in June 2022

Cities, area codes and high-volume states in June were identical to previous months, and they all increased volumes, although mostly at levels of increase below the national trend for the month.

Cities with the most robocalls:

Atlanta, Georgia (184.9 million, +9%)

Dallas, Texas (165.5 million, +5%)

Chicago, Illinois (137.5 million, +9%)

Cities with the most robocalls/person:

Baton Rouge, LA (40.0/person, +7%)

Memphis, Tennessee (33.3/person, +2%)
Washington, DC (31.1/person, +8%)

Area codes with the most robocalls:

404 in Atlanta, Georgia (80.7 million, +11%)

214 in Dallas, Texas (59.5 million, +4%)

832 in Houston, Texas (58.2 million, +5%)

Area codes with the most robocalls/person:

404 in Atlanta, Georgia (66.0/person, +11%)

225 in Baton Rouge, LA (40.0/person, +7%)

901 in Memphis, TN (33.3/person, +2%)

State with most robocalls:

Texas (514.9 million, +5%)

California (402.0 million, +13%)

Florida (346.6 million, +12%)

State with most robocalls/person:

Louisiana (26.0/person, +8%)

South Carolina (24.3/person, +5%)

Alabama (24.2/person, +9%)

These data points are provided by YouMail, a free call protection app for mobile phones. YouMail recently won the American Business Awards’ Gold Stevie Award for Technical Innovation of the Year, and the YouMail app was named the nation’s best robocall blocking solution in a competition held by Geoffrey Fowler of the Washington Post.

YouMail blocks unwanted robocalls by ensuring the user’s phone doesn’t ring, then plays an out-of-order message that tricks them into thinking they’ve dialed an invalid number. YouMail identifies problem numbers and robocalls using a combination of its recently patented audio fingerprinting technology, call patterns and consumer feedback.

YouMail provides the YouMail Robocall Index to estimate robocall volume across the country and for specific area codes each month. This estimate is formed by extrapolating from the behavior of the billions of calls YouMail has handled for its users, and these statistics are regularly cited by the FCC as the definitive source for national data trends.

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